Last updated: 17 August 2026
Where we deliver
We deliver across India. Orders are dispatched from our store in Sri Ganganagar, Rajasthan.
Delivery charges
- Standard delivery anywhere in India: ₹50 per order.
- Store pickup from 6, Ravindra Path, B Block, Sri Ganganagar: free. Call or WhatsApp +91 92642 64242 and we will keep the order ready.
Dispatch and delivery time
- Ready-made frames and sunglasses: dispatched within 1–2 working days of order confirmation.
- Frames with prescription lenses: lenses are made to your power, so dispatch usually takes 3–5 working days after we have your prescription.
- Transit time: typically 3–7 working days depending on your location. Remote pin codes can take longer.
Working days exclude Sundays and public holidays. Delivery timelines are estimates, not guarantees, and can be affected by courier delays, weather and local restrictions.
Order tracking
Once your order is dispatched we will share the courier name and tracking number on the phone number or WhatsApp you provided at checkout.
Payment on delivery
Cash on Delivery orders must be paid in full to the courier at the time of delivery. Please keep the exact amount ready.
Delivery attempts
Couriers normally make up to three delivery attempts. Please make sure the phone number you give us is reachable. If the parcel is returned to us because it could not be delivered or was refused, we will contact you to arrange redelivery; the delivery charge will apply again.
Damaged or wrong items
Please check the parcel at the time of delivery. If the outer packaging is visibly damaged or tampered with, refuse the delivery and tell us the same day. If you find the product damaged or incorrect after opening, contact us within 48 hours with photographs, and where possible an unboxing video. We will arrange a replacement or a refund.
Contact
Roop Eye Care, 6, Ravindra Path, B Block, Sri Ganganagar, Rajasthan 335001. Phone and WhatsApp: +91 92642 64242. Open daily 9:30 AM – 9:30 PM.